Return and Shipping Policy

Thank you for shopping with L.R. Cigars. Here’s what you need to know about returns and shipping

Effective Date: July 1, 2025

1. Return Policy

Due to the nature of our products, all cigar sales are final and non-refundable, except in the case of:

Damaged products upon arrival
Incorrect items received

To request a replacement or refund, you must contact us within 3 days of delivery with a photo and description of the issue.

2. Clothing & Accessories Returns

We accept returns on apparel (e.g., hoodies) within 14 days of delivery, provided items are:

Unworn and unwashed
In original condition and packaging

Return shipping is the responsibility of the customer unless the item was defective or incorrect.

3. Shipping Policy

We currently ship within the United States only.

All orders ship from Algonquin, Illinois.

Processing time: 1–3 business days

Delivery time: 3–7 business days, depending on location

You will receive tracking information once your order is shipped.

Note: We do not ship to P.O. Boxes or to states where the sale of tobacco products is restricted.

4. Shipping Rates
Shipping rates are calculated at checkout based on the size of your order and delivery location. Free or discounted shipping may be available for qualifying orders.

5. Minimum Order
All cigar orders require a minimum order total of $50. Customers cannot proceed to checkout for orders below this threshold.

Questions or Issues?
We're here to help.
📧 Email: lrcigars@gmail.com